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Our simple membership model gives you access to expert, trusted professionals whenever you need them.
Independent prescribers can help you start or continue hormone replacement therapy as part of your membership. We also facilitate harm-reduction care for those already self-medicating.
Regular blood monitoring helps us make sure you’re safe, supported, and feeling well throughout your care. Blood tests can be arranged at a trusted clinic or at home with a trained mobile phlebotomist. Every result is reviewed by an experienced independent prescriber, never an AI bot.
When you need medical advice or reassurance, you’ll be supported by experienced independent prescribers with expertise in gender-affirming care.
Regular check-ins with an LGBTQ+ inclusive counsellor can support both your transition goals and emotional wellbeing. You can also book longer, more in-depth counselling sessions at a reduced member rate.
Our inclusive, trans-friendly team is here to support you throughout your journey. Many of us have lived experience and understand the realities of gender-affirming care. You’ll always speak to a real person who can help with prescriptions, admin, or general questions.
We’re here to help with the life admin that comes with organising your gender-affirming care, including surgery referral letters and reminders for prescriptions, appointments, and blood tests. We’ll follow up until everything’s complete.
Prescription medication (such as hormones) are not included in your membership. Everyone’s needs are different, and medication costs vary. Take a look here for more details about the costs of medications.
View some of the most asked questions, or search below for a question you might have.
Or you can easily speak to us using one of the options below between 9am to 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.
We’ll connect you with an independent prescriber who can issue any prescriptions you need as part of your membership.
You’ll only need to pay for your medication separately. The cost will depend on what you’re prescribed, your dose and the pharmacy you use.
For more information, visit our Hormone Replacement Therapy (HRT) page.
Not unless you want us to. If you’d like us to communicate with your GP and keep them informed of all relevant updates relating to your care with us, we’re happy to do so.
When a payment is missed, we will send you an email notifying you of this. The email will include a link to update your payment method.
If you’re experiencing financial difficulties, please reach out to discuss this with us. We’ll always do what we can to help.
We hold ourselves to a simple rule:
