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Before starting your application, please ensure you have the following ready:

  • Proof of receipt of a means-tested benefit (e.g. Universal Credit award notice or other benefits statements dated within the last 3 months)
  • Photo ID and proof of address

Please note that bank statements, credit card bills, and utility bills are not accepted as evidence of financial need.

If your ID is in a previous name, you will need a proof of name change (e.g. a deed poll document)

For parents or carers applying on behalf of someone under 18, you will need a child benefit statement dated within the last 3 months.

Applications that do not include all required documentation cannot be considered.

Please read our full Terms and Conditions before applying for subsidised care.

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