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Help make lifesaving, gender-affirming care accessible for trans+ people across the UK who need it most.
As we gather with loved ones, exchange gifts and celebrate the festive season, it’s worth remembering that not everyone feels safe or seen. Gender-affirming care is lifesaving care. For many, it offers relief from years of distress, it improves mental health, supports physical wellbeing and helps trans+ people participate in public life as their true selves.
Across the UK, thousands of trans+ people are facing extraordinary barriers preventing them from being able to access the vital healthcare they need to live authentically and feel comfortable within themselves.
This year, it was reported that the estimated average wait time for a first appointment at a UK gender identity clinic is currently 25 years.
Trans+ people are being failed by an outdated healthcare system that is oversubscribed, underfunded and under-resourced.
What if, instead of an advent calendar or Christmas cards, you created a fundraiser this year? It’s a meaningful way to invite the people you care about to help make gender-affirming care accessible for those who need it most.
If you’d like another way to get involved, pick up something you love from our Anne merch store. When it arrives, take a photo, share it on social media, tag @annehealthcare and encourage your followers to donate too.
Every purchase and every post helps raise awareness and funds for trans+ people across the UK.
If you are looking for support, applications to our next funded care round will open on 12th January 2026.
We will post more information here and on our social media accounts on Monday 5th January.
View some of the most asked questions, or search below for a question you might have.
Or you can easily speak to us using one of the options below between 9am to 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.
Most Anne appointments take place online by video call. This includes your therapeutic intake, medical consultations, and counselling sessions. You can join from wherever feels safe and comfortable for you.
Some parts of your care need to happen in person. Blood tests, for example, can be done in a way that works best for you; through your GP, at one of our partner clinics, or at home using a mobile phlebotomy service.
There are a few ways to get your blood tests done, so you can choose what works best for you.
With your GP
If you go through your GP, we’ll provide all the details you and your GP need.
At one of our partner clinics
If you’d like to visit a partner clinic, we’ll make the referral and email you simple instructions for booking your test. You’ll go to your appointment, and the lab will send your results directly to us.
Clinic blood tests are included in your monthly membership, except for Lite members.
At home with a mobile blood test service
If you choose the at-home option, we’ll email you instructions for booking. A trained healthcare professional (called a phlebotomist) will come to your home to take your blood sample. They’ll send it to the lab, and your results will be shared with us.
Please note that if there’s a clinic near you, choosing the at-home service instead may come with an extra cost.
Whichever option you choose, we’ll guide you through it and make sure everything is straightforward.
Writing your prescription is included in your membership. You’ll just need to pay for the medication itself.
The cost of medication can vary depending on what you’re prescribed, your dose, and where you get it from.
For more details, visit our hormone therapy page.
Our care is based on informed consent, but there’s still a process to follow.
All members go through an intake process. This helps us make sure hormone therapy is the right next step for you and that you understand what it involves.
If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.
If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.
The intake process can take up to 12 weeks to complete, although this can vary from person to person.
This is because everyone’s situation is different. The timeline can depend on things like your age, where you are on your gender journey, what kind of support you’re looking for, whether you’ve had hormone therapy before, and the type of gender-affirming care support you need.
It can also vary based on how many intake sessions are recommended, your availability for appointments, and how you choose to arrange your blood tests.
We tailor the process to you, so you get the right level of support at the right pace.
For more detailed information, see our guide to joining Anne Health.
Yes. We can write surgery referral letters for both members and non-members. But it’s important to know that each surgical provider has their own rules, so we can’t guarantee they’ll accept our letters.
Once you’ve chosen a surgeon, you can ask them directly if they accept referrals from Anne Health. If needed, we’re happy to reach out to them ourselves to explain who we are and how we work.
Yes. If you’re under 18, we need consent from at least one parent or legal guardian before we can welcome you to Anne Health. We’ll also need that parent or guardian to join some of your appointments if asked. This helps us make sure you’re supported and safe throughout your care.
Take the first step with Anne.
We’re here to guide and support you with inclusive, gender-affirming care built around you.