How does Anne Health compare to GenderCare?

Service Model: Anne Health vs GenderCare

Both Anne Health and GenderCare offer gender-affirming healthcare services, yet they differ notably in their service models, delivery methods, and foundational approaches.

Anne Health operates on a membership subscription basis, incorporating an initial sign-up fee and monthly payments. This structure is designed to provide comprehensive, ‘all inclusive’ model of ongoing support for all ages, providing access to medication, blood tests, counselling, document and admin requirements, along with general support, all tailored to individual needs.

In contrast, GenderCare functions as a network of independent healthcare practitioners, many of whom have worked in NHS adult Gender Identity Clinics (GICs) and are GMC registered. Available to people age 18+, each practitioner offers services on a per-appointment or per-task basis. It is up to the patient to compile and coordinate their own care plan with their chosen practitioners based on their personal requirements. GenderCare works on the basis that GPs will enter into shared care arrangement with them, claiming a 95% success rate. This means prescriptions and blood tests will be provided at an NHS cost basis.

Service Delivery

Anne Health delivers care online, utilising a virtual telehealth model along with partner services to ensure accessibility regardless of geographic location. This approach facilitates remote healthcare and support for patients across the UK and Ireland.

GenderCare predominantly provides in-person consultations at various locations in London or where clinicians are geographically located, with some clinicians offering remote appointments via Zoom.

Sign Up Process: Anne Health vs GenderCare

Anne Health has a single comprehensive intake process including appointments with the therapeutic team, doctor, initial blood tests and admin support from a dedicated in-person team. These appointments are conducted by qualified members of the team and follow a gender-affirmative, informed-consent approach. All intake appointments are included in the initial registration fee.

At GenderCare each clinician requires their own individual initial consultation paid for separately, typically ranging from £300 - £400 for an hour-long appointment with a qualified doctor. Access to medication is dependant on receiving diagnosis, so several GenderCare clinicians may need to be seen before prescriptions are issued, with individual GenderCare clinicians determining the number of appointments required.

Services: Anne Health vs GenderCare

All Anne Health Standard, Transfer and Youth membership plans include:

✅ Doctors Appointments - with a qualified Consultant Endocrinologist

✅ All intake sessions with qualified member of therapeutic team

✅ All Prescriptions - Medication not included

✅ Qualified Clinician Review of Blood Tests - including in-person follow-up appointment where needed

✅ All Documentation - including referral letters, passport gender marker change letters, etc

✅ Personal Admin Support - Real people with experience and expertise responding to your needs.

🟡 All required IV blood tests are also included with Anne Health Standard Membership Plans (Transfer 12 and 24 plans pay in addition as required).

GenderCare does not operate on a membership model; services are billed individually:

🟡 Gender Dysphoria diagnosis from accredited therapist required before any doctors appointment can be scheduled - available at a cost of £300+ per hour (number of appointments at clinicians discretion)

🟡 Doctors Appointments - available at a cost of £300+ per hour appointment

✅ All Prescriptions - Medication not included (private prescriptions available if GP shared care refused)

🔴 GenderCare does not provide blood tests - working on the basis that these will be carried out by GPs

🟡 Documentation - including referral letters, passport gender marker change letters, etc - may be provided at additional cost

🟡 Personal Admin Support - GenderCare clinicians or a member of their team will respond to enquiries, but there is no additional support given for general transition queries, or questions outside of their scope.

Blood Tests: Anne Health vs GenderCare

Anne Health provides IV blood tests and follow-up consultations with a qualified medical professional as part of its Standard and Youth memberships. For patients on Transfer 12 and Transfer 24 memberships, Anne Health supports securing blood tests through the patient’s GP where possible. If this is not an option, IV blood tests can be arranged through Anne Health’s partner service at an additional cost.

In contrast, GenderCare helps patients to establish shared care with their GP, with the GP conducting all required blood tests. If this arrangement is not feasible, patients would need to arrange blood tests through private suppliers. These results may then reviewed by a GenderCare clinician for an additional appointment fee.

Medical Oversight: Anne Health vs GenderCare

At Anne Health, medical oversight is provided by qualified doctors with expertise in gender-affirming care, including an endocrinologist with over two decades of experience in this field. Every patient at Anne Health has a consultation with a doctor to agree on a personalised care plan before any prescriptions are issued. Blood tests are carefully reviewed by the prescribing clinician as part of Anne Health's commitment to due diligence and safeguarding. In addition to connecting patients to an expert consultant endocrine doctor, Anne Health also employs qualified nurses and counsellors accredited by their respective professional bodies.

GenderCare is a network of independent healthcare practitioners in the UK, each qualified and experienced in the field of gender therapy. These professionals operate independently but share a commitment to providing services in line with national and international best practice guidelines. Medical oversight within GenderCare is provided by individual clinicians based on their professional qualifications and areas of specialisation.

Prescriptions: Anne Health vs GenderCare

Both Anne Health and GenderCarewill provide private digital prescriptions for medication. These can be used to purchase medication from a pharmacy in the UK or EU at a cost set by the pharmacy.

GenderCare state they will notify the patient’s GP of any private prescription issued.

Shared Care: Anne Health vs GenderCare

Anne Health will provide a shared care agreement, including a full summary of patient care requirements, to the patient or their GP upon request. UK GPs may agree to provide blood tests and/or NHS prescriptions under the instruction of the overseeing medically qualified doctor.

GenderCare works on the basis of establishing shared care agreements with the patient’s GP to provide prescribing and blood test monitoring services and claims a 95% success rate in establishing this.

Under 18’s Treatment: Anne Health vs GenderCare

Anne Health offers care to individuals of all ages, including trans youth under 18, providing access to puberty blockers and hormone replacement therapy (HRT) in accordance with WPATH and international best practice.

GenderCare serves adults aged 18 and over, with services for those under 18 being limited and subject to specific clinician policies. The care offered replicates that provided through adult GICs, on a private basis.

Provision of Puberty Blockers: Anne Health vs GenderCare

Anne Health facilitates access to clinicians who prescribe GnRH puberty blockers for individuals under 18

Gender Plus does not treat people under the age of 18. They may prescribe puberty blockers in conjunction with HRT for patients over the age of 18, but do not prescribe them as a stand-alone treatment.

Transferring into Anne Health or GenderCare

Anne Health welcomes people transferring from other trans healthcare providers and has two membership options - Transfer 12 and Transfer 24 - for people wanting to transfer their care to Anne Health.

GenderCare state that they don’t take over care if another gender practitioner has already started hormone treatment. Similarly, GenderCare say that generally speaking they won’t provide surgery referral letters if hormone treatment is being provided by another service.

Like for Like Comparisons: Anne Health vs GenderCare

Anne Health Youth Membership vs GenderCare Pay-As-You-Go

	Anne Health	GenderCare
	Standard Membership	Pay-As-You-Go
MEMBERSHIP
Contract Duration	12 months	-
Registration Fee	£200	-
Intake Appointments Required	Usually 2	At least 2
Intake Appointments Cost	Included	£300 - £400 (per hour)
Monthly Fee	£150 (£100 after 12m £50 after 24m)	-
Monthly Fee Includes
Doctors Appointments	✅	❌
Injection Training	✅	❌
Prescriptions	✅	❌
IV Blood Tests	✅	❌
Blood Test Review by Clinician	✅	❌
Documentation	✅	❌
Personal Admin Support	✅	❌
SERVICES COSTS
Doctor Appointment	Included (30 mins)	£300 (60 mins) £170 (30 mins)
Counselling Sessions	£60 (50 mins) £40 (30 mins)	£400 (60 mins) £200 (30 mins)
IV Blood Test - Incl Blood Draw (per test)	Included	❌
Prescriptions (each)	Included	Included