Susie’s lifelong commitment to supporting trans youth and their families began over 28 years ago, when her daughter Jackie shared at age four that she was a girl. Seeking support, Susie connected with the charity Mermaids when Jackie was six, and later pursued medical care through Dr. Norman Spack’s Boston GEMs clinic after the NHS denied treatment for under-16s.
Through her work with Mermaids from 1999, as parent, trustee, and eventually CEO (2016 to 2022), Susie helped thousands of families navigate transition.
She also contributed to the World Professional Association of Transgender Health (WPATH), including the globally recognised Standards of Care Version 8 (SOC8), bringing her decades of expertise to the international stage.