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Yes. All counselling and medical appointments happen online through video call, so you can attend from wherever you feel most comfortable.
If you need more mental health support during your time with us, we offer extra counselling sessions at a reduced rate.
Our counsellors are experienced in gender-affirming care and many have worked with trans+ people and their families for years. They’re here to support you, wherever you are in your journey.
There are a few ways to get your blood tests done, you can choose what works best for you. Blood tests can either be done with your GP, at one of our partner clinics or at your home with the mobile phlebotomy service.
With your GP
If you choose to go through your GP, we will always provide full details to you and your GP.
At one of our partner clinics
If you prefer to visit one of our partner clinics, we’ll make the referral and send you an email with instructions for booking your test. You’ll attend your appointment, and your results will be sent directly to us from the lab.
The cost of clinic blood tests is included in your monthly membership fee.
At home with a mobile blood test service
If you choose to use the at-home service, you’ll receive an email with instructions for booking an appointment. A mobile phlebotomist will visit you at home to draw your blood, and the sample will be posted to the lab. The results will then be sent directly to us.
Please note that if there’s a clinic near you offering appointments, choosing our mobile phlebotomy service instead may come with an additional charge.
No matter which option you choose, we’ll guide you through it and make sure you have everything you need.
The cost to write your prescriptions is included in your membership. You’ll need to pay separately for the medication itself.
Prices vary based on what you’re prescribed, your dose, and where you get it filled.
Our care is based on informed consent, but there is still a process to follow.
All members go through our intake process, where we’ll work with you to make sure hormone therapy is the right next step and that you understand what it involves.
If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.
If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.
It can take up to 12 weeks to complete the intake process. However, this varies depending on your individual circumstances, such as the number of counselling sessions required, your availability for appointments and your blood test preference.
Joining Anne starts with an intake process that typically takes up to 12 weeks. The exact timeline depends on your situation, like how many therapy sessions you need, your schedule, and how you’d prefer to do your blood tests.
For more detailed information, see our guide to joining Anne.
Yes. We can write surgery referral letters for both members and non-members. But it’s important to know that each surgical provider has their own rules, so we can’t guarantee they’ll accept our letters.
Once you’ve chosen a surgeon, you can ask them directly if they accept referrals from Anne Health. If needed, we’re happy to reach out to them ourselves to explain who we are and how we work.
Yes. If you’re under 18, we need consent from at least one parent or legal guardian before we can welcome you to Anne Health. We’ll also need that parent or guardian to join some of your appointments if asked. This helps us make sure you’re supported and safe throughout your care.
Membership is for 12 months at a time.
Not unless you want us to. As a private provider, we won’t contact your GP unless you give us permission. However, if you’d like us to communicate with your GP, and keep them informed of all relevant updates relating to your care with us, we’re happy to do so.
Yes, in many cases. If you live outside the UK and want to join Anne, we’d love to hear from you. There may be some differences in how your care is delivered, so we recommend speaking to our friendly admin team before signing up.
No, you don’t. You don’t need a formal diagnosis of gender dysphoria to access our services. We use an informed consent model, which centres your understanding of yourself and your care choices.
We’ve successfully referred patients to the following surgeons:
If you’re interested in working with someone not listed here, please contact them to check if they’ll accept a referral from us. We’re happy to reach out and have that conversation with them on your behalf.
We’re happy to contact your GP to request shared-care, but it depends on whether they agree. We can’t guarantee they will, however, as every GP practice is different.
Sometimes, yes, but it depends on what the diagnosis is for.
If you need a formal diagnosis for something specific (like a gender recognition certificate), talk to us and we’ll let you know if we can help. If not, we can refer you to someone who can.
Take the first step with Anne.
We’re here to guide and support you with inclusive, gender-affirming care built around you.