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This Christmas, we’re inviting you to give a gift that can not only change, but also save lives.

 

As we gather with loved ones, exchange gifts and celebrate the festive season, it’s worth remembering that not everyone feels safe or seen. Gender-affirming care is lifesaving care. For many, it offers relief from years of distress, it improves mental health, supports physical wellbeing and helps trans+ people participate in public life as their true selves.

Across the UK, thousands of trans+ people are facing extraordinary barriers preventing them from being able to access the vital healthcare they need to live authentically and feel comfortable within themselves.

Some of these barriers include:

  • Years-long NHS waitlists.
  • Some trans+ people in Scotland could wait up to 224 years for their first NHS gender clinic appointment.
  • As of 2025, an estimated 48,000 people are waiting for a first appointment at one of the 15 UK gender identity clinics.
  • GPs are reluctant to support shared care with NHS or private providers.
  • GPs withdrawing care after, in some cases, years of HRT prescribing.
  • Paid for private care, which is out of reach for many.
  • Over 86% of trans people have said that NHS waiting times have negatively impacted their mental health.
  • People are forced into self-medicating without proper oversight.

This year, it was reported that the estimated average wait time for a first appointment at a UK gender identity clinic is currently 25 years.

Trans+ people are being failed by an outdated healthcare system that is oversubscribed, underfunded and under-resourced.

Donate today to #CareForXmas

Other ways to show your support

Start a fundraiser

What if, instead of an advent calendar or Christmas cards, you created a fundraiser this year? It’s a meaningful way to invite the people you care about to help make gender-affirming care accessible for those who need it most.

 

Shop our merchandise

If you’d like another way to get involved, pick up something you love from our Anne merch store. When it arrives, take a photo, share it on social media, tag @annehealthcare and encourage your followers to donate too.

Every purchase and every post helps raise awareness and funds for trans+ people across the UK.

Looking for support

If you are looking for support, applications to our next funded care round will open on 12th January 2026.

We will post more information here and on our social media accounts on Monday 5th January.

Frequently Asked Questions

View some of the most asked questions, or search below for a question you might have.

Or you can easily speak to us using one of the options below between 9am – 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.

  • Yes. All counselling and medical appointments happen online through video call, so you can attend from wherever you feel most comfortable.

  • If you need more mental health support during your time with us, we offer extra counselling sessions at a reduced rate.

    Our counsellors are experienced in gender-affirming care and many have worked with trans+ people and their families for years. They’re here to support you, wherever you are in your journey.

  • There are a few ways to get your blood tests done, you can choose what works best for you. Blood tests can either be done with your GP, at one of our partner clinics or at your home with the mobile phlebotomy service.

    With your GP

    If you choose to go through your GP, we will always provide full details to you and your GP.

    At one of our partner clinics

    If you prefer to visit one of our partner clinics, we’ll make the referral and send you an email with instructions for booking your test. You’ll attend your appointment, and your results will be sent directly to us from the lab.

    The cost of clinic blood tests is included in your monthly membership fee.

    At home with a mobile blood test service

    If you choose to use the at-home service, you’ll receive an email with instructions for booking an appointment. A mobile phlebotomist will visit you at home to draw your blood, and the sample will be posted to the lab. The results will then be sent directly to us.

    Please note that if there’s a clinic near you offering appointments, choosing our mobile phlebotomy service instead may come with an additional charge.

    No matter which option you choose, we’ll guide you through it and make sure you have everything you need.

     

  • The cost to write your prescriptions is included in your membership. You’ll need to pay separately for the medication itself.

    Prices vary based on what you’re prescribed, your dose, and where you get it filled.

  • Our care is based on informed consent, but there is still a process to follow.

    All members go through our intake process, where we’ll work with you to make sure hormone therapy is the right next step and that you understand what it involves.

  • If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.

    If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.

  • It can take up to 12 weeks to complete the intake process. However, this varies depending on your individual circumstances, such as the number of counselling sessions required, your availability for appointments and your blood test preference.

    Joining Anne starts with an intake process that typically takes up to 12 weeks. The exact timeline depends on your situation, like how many therapy sessions you need, your schedule, and how you’d prefer to do your blood tests.

    For more detailed information, see our guide to joining Anne.

  • Yes. We can write surgery referral letters for both members and non-members. But it’s important to know that each surgical provider has their own rules, so we can’t guarantee they’ll accept our letters.

    Once you’ve chosen a surgeon, you can ask them directly if they accept referrals from Anne Health. If needed, we’re happy to reach out to them ourselves to explain who we are and how we work.

View all FAQs

Your journey, your pace, your care

Take the first step with Anne.

We’re here to guide and support you with inclusive, gender-affirming care built around you.

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