Who will I be talking to when I reach out to Anne?

Our helpline and webchats are answered by our volunteers who all know how difficult navigating trans+ healthcare can be. Every volunteer goes through an intensive training course to become a qualified Anne volunteer. Volunteers are unable to access any patient information or records.

Our Patient Admin calls and chats are answered by the Anne team who are able to access patient information.

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What will happen when I get through to someone?

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I am under 18, can I use the helpline?